The situation
A provider-model change alters how an assistant answers important questions.
LLMOps manages changes and operations for language-model applications. Prompts, model choices, retrieval configuration and tool permissions can all affect behavior and need a reviewable release path.
Is this right for you?
A generative AI prototype is becoming a production dependency, but nobody can confidently compare releases or explain quality and inference costs.
The first conversation establishes the environment, the constraint and who will accept the result. We agree a bounded starting point before expanding the engagement.
Scope
Record prompts, model settings, retrieval and relevant tool configuration together.
Evaluate representative tasks, groundedness, unsafe or unsupported actions and expected abstention.
Monitor agreed quality signals, latency and inference or GPU costs; define escalation and rollback.
Deliverables
Acceptance criteria identify the checks, records and handover needed for the agreed scope.
In practice
The situation
A provider-model change alters how an assistant answers important questions.
Our approach
We compare the change against a maintained evaluation set before promotion and document the fallback path.
The useful result
The team can make a reviewable release decision rather than relying on an impressive demonstration.
Responsibility
Assesses and delivers the technical work in the agreed scope, with reviewable changes and handover. Continuing operation requires a separately defined managed-service scope.
Provides authorized access, business priorities and accountable decision-makers; approves policy choices and accepts the agreed result.
No evaluation suite guarantees every answer. Human decision boundaries and data-handling rules remain explicit.
FAQ
No. We can engineer grounding, refusal, evaluation and human review appropriate to the risk, while being clear about residual uncertainty.
Pricing, timing and how to prepare are covered in working with DotConn.
Connected work
RAG retrieves relevant material and supplies it as context to a language model. A useful system must evaluate both the retrieval step and the answer produced from it.
ExploreAn agentic workflow uses a model to help coordinate a sequence of tasks and tools. Production design must define what the workflow can access, which actions it may take and when a person must decide.
ExploreMLOps engineers the lifecycle of machine-learning models: data and model validation, versioned deployment, monitoring and controlled change. It connects a model experiment to a maintainable production service.
Explore