TechOps & FinOps · Example engagement
Zero-touch joiner, mover and leaver for a growing workforce
Fast-hiring services firm · Google Workspace · 60+ SaaS apps
Onboarding took days of tickets, role changes left old access in place and leavers kept SaaS accounts and paid seats for weeks.
The challenge
Where things stood.
- Access granted by hand across dozens of applications.
- No single source of truth for who should have what.
- Unused seats renewed automatically every year.
Our approach
How we would solve it.
- 01
Agree the source of truth
HR events drive identity changes; roles map to access bundles.
- 02
Centralize identity
SSO, MFA and role-based access for Workspace and SaaS applications.
- 03
Automate the lifecycle
Joiner, mover and leaver workflows provision, adjust and revoke access with verification.
- 04
Reclaim and govern
Seat reviews and a renewal calendar so licences follow actual use.
Deliverables
What the client receives.
Services involved:
- Role-to-access model
- SSO and MFA rollout plan and configuration
- Automated JML workflows with audit trail
- SaaS licence register and renewal calendar
Outcomes
What success looks like.
- New joiners productive on day one
- Leaver access removed the same day
- Every app access tied to a role and owner
- Seats renewed only when used
Example engagement: an illustrative scenario showing how DotConn approaches this kind of work. Client details and figures are not shown.
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